Customer satisfaction

Anxious thoughts cloud my mind. Am I late? Would it be crowded? I enter the shop. To my relief I found that there is one employee is ready to attend immediately. I take the throne.  He asks “What is your preference?” I replied “Short. Little for combing.” In the next few minutes the stylist gets engrossed with his work.  There were no other word exchanges between us.  I do not face any minor irritations that sometimes accompany the activity. Once complete I was satisfied to see that he had done it perfectly. Did the stylist have any skill to read my need?  I walked out with a complete satisfaction.


About kpsatish

Enjoy reading, walking and listening to carnatic music. Love to write with fountain pen and occassionaly water colour.
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